Vinitial, LLC Privacy Policy

Effective Date: 10/12/2025

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Vinitial, LLC ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services.

All text messaging originator opt-in data is kept strictly confidential.

1. Information We Collect

We collect the following types of information.

Personal Information

Name

Email address

Phone number

Physical address

Payment information when you make a purchase or request a quote

Opt-in records and timestamps for all communication channels (SMS, email, etc.)

Non-Personal Information

IP address

Browser type

Device information

Website usage patterns and analytics

Cookies and similar technologies

Customer Communication

Records of inquiries and service requests

Appointment details and preferences

Service history and feedback

2. How We Use Your Information

We use collected data for:

Providing and improving our services

Processing transactions and payments

Communicating with you about your inquiries, appointments, and promotions

Enhancing website functionality and user experience

Ensuring security and fraud prevention

Maintaining records of your communication preferences and consent

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.

Opt-In & Consent

You will only receive messages if you have explicitly opted in.

We maintain timestamped records of all opt-in actions.

We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws.

Opt-Out Instructions

You can cancel SMS notifications at any time by replying STOP.

You will receive a final confirmation message, and no further messages will be sent unless you re-opt in.

All opt-out requests are processed immediately.

Message Frequency & Content

Message frequency varies based on your interactions with our business.

Messages will be directly related to the services you have requested.

We do not send promotional content without specific consent.

Help & Support

Reply HELP for assistance or contact us at:

Email: [email protected]

Customer support is available during regular business hours.

Carrier Information

Standard message and data rates may apply.

Carriers are not liable for delayed or undelivered messages.

Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers.

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing with subcontractors that provide support services, such as customer service, is permitted.

All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

We implement strict data protection measures to safeguard your SMS opt-in information and consent records.

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information.

We may share information with:

Service Providers

Third-party vendors who assist in our operations (such as payment processing and appointment scheduling)

SMS aggregators and providers solely for delivering messages you have consented to receive

All service providers are contractually obligated to maintain confidentiality and security

Legal Compliance

If required by law or legal process

To protect our rights

In response to valid law enforcement requests or court orders

Business Transfers

In the event of a merger, acquisition, or sale of assets, your data will remain protected under this Privacy Policy.

All the above categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties, except aggregators and providers of text messaging services.

5. Data Security

We implement reasonable security measures to protect your personal information, including:

Encryption of sensitive data in transit and at rest

Secure access controls and authentication

Regular security assessments and updates

Employee training on data protection

Breach notification procedures as required by law

Secure backups and disaster recovery procedures

Despite these safeguards, no method of transmission over the Internet or electronic storage is 100% secure. We strive to protect your information but cannot guarantee absolute security.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Analyze website traffic and user behavior

Remember your preferences

Improve website functionality and user experience

Measure the effectiveness of our services

You can manage cookies through your browser settings. Disabling cookies may affect certain website features.

7. Your Rights & Choices

You have the right to:

Access, update, or delete your personal information

Opt out of marketing emails by clicking Unsubscribe

Opt out of SMS messages by replying STOP

Request information about how your data is processed

Withdraw consent for future communications at any time

File a complaint with the appropriate supervisory authority if you believe your privacy rights have been violated

To exercise these rights, please contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for their privacy practices and encourage you to review their privacy policies.

This Privacy Policy applies only to information collected by Vinitial, LLC.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on our website with the updated effective date.

If significant changes are made, we will notify you by email or through a notice posted on our website.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Vinitial, LLC

Phone: +1 (856) 905-6594

Email: [email protected]

By using our website and services, you acknowledge that you have read and agree to this Privacy Policy.